MattDJ - Another gem MJ. Your blog is easily one of the best. More help here than in most forums. Keep rocking it! :-)
Kelvin Leung - Great information for photographers and clients! Like you mention, it's easy to say but hard to do. It is really how well the photographer can do consistently.
Rachael Earl - Fantastic information! This is probably the most important thing for a bride's peace of mind...when their photographer has a solid record of delivering fantastic quality, so they can relax and know that they will be taken care of.